Game controllers Low risk
MS-1001 · SYNTHETIC DEMO
Left analog stick drifts upward during gameplay
Sony DualSense Wireless Controller · CFI-ZCT1W
Fixed12 worked24 min$5–$13
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PUBLIC REPAIR MEMORY
30 repair cases
Game controllers Moderate risk
MS-1002 · SYNTHETIC DEMO
Right stick slowly pulls the camera left
Sony DualSense Wireless Controller · CFI-ZCT1W
Fixed9 worked52 min$11–$19
View repair evidence Game controllers Low risk
MS-1003 · SYNTHETIC DEMO
Left stick input jumps near the outer edge
Microsoft Xbox Wireless Controller · 1914
Improved6 worked18 min$1–$9
View repair evidence Game controllers Moderate risk
MS-1004 · SYNTHETIC DEMO
Character walks right without input
Nintendo Joy-Con · HAC-015
Fixed20 worked35 min$9–$17
View repair evidence Game controllers Low risk
MS-1005 · SYNTHETIC DEMO
Face button intermittently misses presses
8BitDo Ultimate Wireless Controller · Ultimate 2.4G
Not fixed1 worked15 min$0–$8
View repair evidence Computer mice Moderate risk
MS-1006 · SYNTHETIC DEMO
Left click registers twice
Logitech Gaming Mouse · G502 HERO
Fixed28 worked38 min$6–$14
View repair evidence Computer mice Low risk
MS-1007 · SYNTHETIC DEMO
Scroll wheel stops free-spinning
Logitech Wireless Mouse · MX Master 3S
Fixed10 worked20 min$2–$10
View repair evidence Computer mice Low risk
MS-1008 · SYNTHETIC DEMO
Pointer skips on a cloth mouse pad
Razer Gaming Mouse · Basilisk V3
Fixed7 worked12 min$7–$15
View repair evidence Computer mice Low risk
MS-1009 · SYNTHETIC DEMO
Mouse disconnects every few minutes
Generic Wireless Mouse · M185-compatible
Fixed10 worked10 min$0–$7
View repair evidence Mechanical keyboards Low risk
MS-1010 · SYNTHETIC DEMO
E key produces repeated characters
Keychron Wireless Mechanical Keyboard · K2 V2
Fixed26 worked17 min$3–$11
View repair evidence Mechanical keyboards Low risk
MS-1011 · SYNTHETIC DEMO
Spacebar does not return evenly
Ducky Mechanical Keyboard · One 2 Mini
Fixed8 worked28 min$4–$12
View repair evidence Mechanical keyboards Low risk
MS-1012 · SYNTHETIC DEMO
Bluetooth typing lags after wake
NuPhy Low-profile Keyboard · Air75
Fixed9 worked16 min$0–$5
View repair evidence Mechanical keyboards Moderate risk
MS-1013 · SYNTHETIC DEMO
Several keys remain dim after reboot
Corsair Mechanical Keyboard · K70 RGB MK.2
Professional repair required0 worked12 min$0–$5
View repair evidence Computer peripherals Low risk
MS-1014 · SYNTHETIC DEMO
External monitor flickers through HDMI
Anker USB-C Hub · 341 USB-C Hub
Replacement required6 worked25 min$32–$40
View repair evidence Computer peripherals Low risk
MS-1015 · SYNTHETIC DEMO
Pen pressure drops out mid-stroke
Wacom One Drawing Tablet · CTL-472
Fixed10 worked14 min$4–$12
View repair evidence Computer peripherals Low risk
MS-1016 · SYNTHETIC DEMO
Keys show stale icons after sleep
Elgato Stream Deck · Stream Deck MK.2
Fixed7 worked19 min$0–$5
View repair evidence Audio Low risk
MS-1017 · SYNTHETIC DEMO
Left hinge creaks and feels loose
Sony Wireless Headphones · WH-1000XM4
Improved14 worked32 min$8–$16
View repair evidence Audio Moderate risk
MS-1018 · SYNTHETIC DEMO
Headphones power off when the switch is released
Bose Wireless Headphones · QC35 II
Professional repair required1 worked10 min$0–$5
View repair evidence Audio Low risk
MS-1019 · SYNTHETIC DEMO
Audio cuts out in the right earcup
Audio-Technica Studio Headphones · ATH-M50x
Fixed17 worked8 min$10–$18
View repair evidence Small electronics Low risk
MS-1020 · SYNTHETIC DEMO
Laptop runs hot and fanless performance slows
Apple MacBook Air · A2337
Improved11 worked18 min$1–$9
View repair evidence Small electronics Low risk
MS-1021 · SYNTHETIC DEMO
USB-C power disconnects when cable moves
Raspberry Pi Single-board Computer · 4 Model B
Fixed12 worked12 min$9–$17
View repair evidence Small electronics Moderate risk
MS-1022 · SYNTHETIC DEMO
Charging only works at one cable angle
Amazon E-reader · Kindle Paperwhite 11
Professional repair required11 worked20 min$15–$23
View repair evidence Bicycles Moderate risk
MS-1023 · SYNTHETIC DEMO
Rear brake rubs once per wheel rotation
Trek Hybrid Bicycle · FX 2 Disc
Professional repair required9 worked30 min$22–$30
View repair evidence Bicycles Professional recommended
MS-1024 · SYNTHETIC DEMO
Chain skips under hard pedaling
Specialized Hybrid Bicycle · Sirrus X 2.0
Professional repair required14 worked40 min$42–$50
View repair evidence Bicycles Moderate risk
MS-1025 · SYNTHETIC DEMO
Folding pedal clicks on every rotation
Brompton Folding Bicycle · C Line
Fixed6 worked35 min$35–$43
View repair evidence Home office Moderate risk
MS-1026 · SYNTHETIC DEMO
Chair slowly sinks during the day
Herman Miller Office Chair · Aeron Classic
Fixed20 worked45 min$39–$47
View repair evidence Home office Low risk
MS-1027 · SYNTHETIC DEMO
One caster no longer rolls smoothly
IKEA Office Chair · MARKUS
Fixed12 worked9 min$6–$14
View repair evidence Home office Low risk
MS-1028 · SYNTHETIC DEMO
Paper feeds crooked and jams
Brother Laser Printer · HL-L2350DW
Fixed13 worked26 min$0–$8
View repair evidence Home office Low risk
MS-1029 · SYNTHETIC DEMO
Black prints show horizontal gaps
Epson Inkjet Printer · ET-2850
Improved9 worked22 min$0–$5
View repair evidence Cables and adapters Low risk
MS-1030 · SYNTHETIC DEMO
Charging stops when the connector bends
Anker USB-C Cable · PowerLine III
Replacement required15 worked5 min$7–$15
View repair evidence