MS-1028 · SYNTHETIC DEMO RECORD Low risk
Paper feeds crooked and jams
Brother Laser Printer · HL-L2350DW · Home office
CHRONOLOGICAL CASE HISTORY
Diagnostic timeline
- Problem reportedPaper feeds crooked and jams
Symptoms: paper feed, jam, crooked paper
- Diagnostic test 1Test five sheets from a fresh, correctly loaded stack.
Start with the least invasive test that separates common causes.
Expected The observation should narrow the next safe action.Observed by human The left edge enters before the right edge.Synthetic demo observation. - Repair attemptedCleaned the accessible pickup roller and adjusted the paper guides.
Parts: lint-free cloth · Estimated $3 · easy
- OutcomeFixed
Cleaned the accessible pickup roller and adjusted the paper guides.
$3 26 minutes