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MS-1016 · SYNTHETIC DEMO RECORD Low risk

Keys show stale icons after sleep

Elgato Stream Deck · Stream Deck MK.2 · Computer peripherals

displaystale iconssleep

CHRONOLOGICAL CASE HISTORY

Diagnostic timeline

1 recorded tests
  1. Problem reportedKeys show stale icons after sleep

    Symptoms: display, stale icons, sleep

  2. Diagnostic test 1Restart only the Stream Deck service.

    Start with the least invasive test that separates common causes.

    Expected The observation should narrow the next safe action.
    Observed by human All icons refresh after the service restarts.Synthetic demo observation.
  3. Repair attemptedUpdated the Stream Deck application and disabled USB selective suspend for the port.

    Parts: none · Estimated $0 · easy

  4. OutcomeFixed

    Updated the Stream Deck application and disabled USB selective suspend for the port.

    $0 19 minutes