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MS-1022 · SYNTHETIC DEMO RECORD Moderate risk

Charging only works at one cable angle

Amazon E-reader · Kindle Paperwhite 11 · Small electronics

chargingUSB-Cintermittent

CHRONOLOGICAL CASE HISTORY

Diagnostic timeline

1 recorded tests
  1. Problem reportedCharging only works at one cable angle

    Symptoms: charging, USB-C, intermittent

  2. Diagnostic test 1Inspect the port with a light while the device is off.

    Start with the least invasive test that separates common causes.

    Expected The observation should narrow the next safe action.
    Observed by human Compacted lint is visible at the rear of the connector.Synthetic demo observation.
  3. Repair attemptedHad the port professionally cleaned to avoid connector damage.

    Parts: none · Estimated $18 · moderate

  4. OutcomeProfessional repair required

    Had the port professionally cleaned to avoid connector damage.

    $18 20 minutes