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MS-1027 · SYNTHETIC DEMO RECORD Low risk

One caster no longer rolls smoothly

IKEA Office Chair · MARKUS · Home office

casterwheeldrag

CHRONOLOGICAL CASE HISTORY

Diagnostic timeline

1 recorded tests
  1. Problem reportedOne caster no longer rolls smoothly

    Symptoms: caster, wheel, drag

  2. Diagnostic test 1Swap the suspect caster with another position.

    Start with the least invasive test that separates common causes.

    Expected The observation should narrow the next safe action.
    Observed by human The drag follows the caster.Synthetic demo observation.
  3. Repair attemptedReplaced the damaged caster.

    Parts: replacement caster · Estimated $9 · easy

  4. OutcomeFixed

    Replaced the damaged caster.

    $9 9 minutes