MS-1007 · SYNTHETIC DEMO RECORD Low risk
Scroll wheel stops free-spinning
Logitech Wireless Mouse · MX Master 3S · Computer mice
CHRONOLOGICAL CASE HISTORY
Diagnostic timeline
- Problem reportedScroll wheel stops free-spinning
Symptoms: scroll wheel, ratchet mode, intermittent
- Diagnostic test 1Toggle ratchet and free-spin modes ten times.
Start with the least invasive test that separates common causes.
Expected The observation should narrow the next safe action.Observed by human The mode changes only after several toggles.Synthetic demo observation. - Repair attemptedCleared compacted dust around the wheel mechanism.
Parts: electronics-safe air · Estimated $5 · easy
- OutcomeFixed
Cleared compacted dust around the wheel mechanism.
$5 20 minutes